Our Family. Caring for Yours.
All of our staff are carefully selected to ensure they have the right skills and values. Prior to starting work, we confirm each staff members’ identity, obtain two written references from previous employers and complete an enhanced check with the Disclosure and Barring Service (DBS) to make sure they are safe to work with you.
Our staff complete a comprehensive Induction Training Programme which is aligned to the Care Certificate Standards. Only upon successful completion of this, they will commence work in the community and will have their practice observed by our Supervisor Team. Our care staff will be in uniform and carry a personalised identification card which shows their name and photograph.
We actively encourage continual professional development by making available other training courses. Many of our staff have or are working towards a nationally recognised qualification in Health and Social Care (i.e. NVQ2/3 or Diploma in Health and Social Care). The care team consists of full and part-time staff. It is not usual to have just one care worker to support you. However, we work hard to provide you with a consistent team of regular care workers and try to keep the number of different staff to a minimum. You will get to know them very quickly and they will soon learn your care routine. You can be assured that your care is in the very best of hands.
"I am proud to enable members of my local community to remain at home and continue to have independent and fulfilling lives."
"I work hard to provide a high quality service to my customers."
"I have over 16 years of experience working within Social Care and have obtained a diverse range of qualifications. My particular interest is in supporting those living with a dementia diagnosis or requiring mental health support. I use my skills, knowledge and experience to manage the delivery of a safe, caring, responsive and robust care service".
"It is very satisfying to provide a service that assists people to maintain their independence and stay in their own homes"
"We work as a team with local health care professionals to provide our customers with service they can depend on"