" Thank you for the care you give our mother. She particularly likes the very cheerful lady who even sent Mum a card when she was on holiday. How kind. Sadly, Mum has lost most of her sight but while she can manage in her own home it better for her and for this your help is invaluable.
" Just a few lines to show my heartfelt appreciation for the attention and care given to me by the members of your staff whilst my son was away on holiday. It was a really great pleasure to be able to speak to them whilst covering a number of interesting subjects. It was great to have their company and they really lit up my day.
" 'I would just like to say thank you so much for the care you provide for Mum. All of the carers are lovely and make Mum feel at ease. They bring a smile to Mum's face which is worth the world. A huge thank you to all of the carers. They do a wonderful job, no idea where we would be without them.
" Thank you for the huge amount of kindness, compassion, courtesy, intelligence, humour, thoughtfulness, patience and love shown to Mum. It was much appreciated by her and her family