Personal Care

Personal care includes care which could be given by family carers. It excludes nursing care of a type requiring a qualified nurse. Here are some examples of personal care (the list is not intended to be exhaustive):

Assisting you to get up and/or go to bed, at times specified by you;
Moving and handling with or without a mechanical hoist. (Where possible your preferences will be respected but lifting and handling will be undertaken with due regard to health and safety legislation);
Washing, bathing, showering and personal hygiene needs;
Denture and mouth care;
Dressing, undressing and assisting with personal appearance;
Assistance with medical items such as surgical support stockings;
Assistance with continence including using the toilet, continence pads, emptying and changing catheter and colostomy bags.

Read our Stories

" I should just like to say what a great help your lady carers are. They are so friendly, helpful, nothing is too much trouble for them

Client, Branscombe

" 'I would just like to say thank you so much for the care you provide for Mum. All of the carers are lovely and make Mum feel at ease. They bring a smile to Mum's face which is worth the world. A huge thank you to all of the carers. They do a wonderful job, no idea where we would be without them.

Daughter of a client, Axminster

" There are often items in the media about the poor service provided by care agencies, and I was extremely worried when we had to find a care agency to support Adrian. The service we received from Axe Valley Home Care was first class in particular having regular carers at a regular time, who we were able to get to know, but more importantly they got to know Adrian's needs. They arrived on time, were smartly dressed and friendly and if there was a delay we usually received a telephone call letting us know what was happening.

Daughter of a client, Exmouth

" Thank you for the huge amount of kindness, compassion, courtesy, intelligence, humour, thoughtfulness, patience and love shown to Mum. It was much appreciated by her and her family

Son of a client, Sidmouth

" Just a few lines to show my heartfelt appreciation for the attention and care given to me by the members of your staff whilst my son was away on holiday. It was a really great pleasure to be able to speak to them whilst covering a number of interesting subjects. It was great to have their company and they really lit up my day.